← ALL CASE STUDIESCUSTOM SOFTWARE · 2023

Retail ERP escape.

How a 60-store retail chain escaped a seven-figure ERP license — and got a platform its own team can change.

CLIENT60-store retail chain
SERVICESCustom software, cloud
TIMELINE12 months, team of 6
HEADLINE RESULT$1.1M/yr recovered
RJP-2023-002 · INVENTORY COREALL SYSTEMS NOMINAL
$1.1MLICENSE FEES RECOVERED PER YEAR
INVENTORY ▸ OKORDERING ▸ OKREPORTING ▸ OKSTORES ▸ OK

01The challenge

The chain used maybe 15% of a licensed ERP and paid for all of it — $1.1M a year, plus consultants for every change. Store managers worked around the system with spreadsheets, which meant inventory counts were fiction and reordering was guesswork.

02The approach

We built only what the business actually uses: inventory, ordering, and reporting, shaped around how the stores really work. The migration ran store by store with the ERP as fallback, and the client's two in-house developers pair-programmed with us from day one so ownership transferred with the code.

BEFORE
LICENSED ERP
15% USED · 100% PAID
AFTER — OWNED PLATFORM
INVENTORY
ORDERING
REPORTING
STORES

03The result

$1.1MLICENSE FEES RECOVERED / YR
60STORES MIGRATED, ZERO ROLLBACKS
2IN-HOUSE DEVS NOW OWN IT

Three years on, the client's own developers ship changes weekly. The spreadsheets are gone, reorder points come from real counts, and the ERP contract was never renewed.

"We stopped renting our own operations. The platform does less than the ERP claimed — and everything we actually needed."
MD
MANAGING DIRECTOR, CLIENT NAME
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